1. We usually process your order in the next 24-72hours after you paid, it is better you\'ll check your email during this time if we have other information needed from you.
2. We cannot deliver to P.O Box\'s & we cannot deliver without your contact phoner number.
3. To sure the telephone and address that you left is right, we\'ll only deliver to the address you left in aliexpress system.
4. For Brazil customer, please tell us your tax number (CNPJ NO. or CPF NO.), or we can\'t process your order.
5. For Russia customer, please select EMS as shipping method, other shipping company cannot clearance customs.
We are NOT liable for ANY import tax, custom fee or customs delay. If the parcel is return back to us due to the buyer\'s refusal to pay the above fees, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reason.
We will try our best to help our buyers to minimize the risk of paying the taxes. As our experience, 90% can reach to the buyer without paying any taxes, such as stating the item as sample or gift, but you still find the price is lower than standard even you are chosen to pay the customs!
All items are brand new straight from the factory. In case you receive a faulty item, please contact us within 3 days after sign on the receipt. We will refund or replace it.
Return within 7 days after receipt can be refund (exclude shipping freight)
Return within 20 days after receipt can be replaced.
Return within 1 year from the purchase date can be repaired.
It is the customers\' responsibility to pay for return postage and ship the item back to us. We will send it back at our cost.
All returns must be confirmed by our after service staff, we are not liable for any return package without prior notice.
For non-defective returns, there will be administrative fee applied.
We offer ONE Year Factory Warranty (accessories not included).
Warranty will be voided as of:
(1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident.
(2) Any damages caused by improper packaging when buyers return the item to us.
(3) If the item was disassembled or repaired by unauthorized person.
Customer\'s satisfactory is our ultimate goal. If you are satisfied with our products and service, please leave us 5 stars feedback.
If you have problem or question please contact us before open a dispute or leaving any type of feedback.
All messages or emails will be answered within one business day. If you do not receive our reply, please kindly re-send your email or complaint to our manager.