1,Preparing Time: we need 2-5 working days to prepare your order according to our numerous orders every day.
2,Shipping Service :
Free Shipping For Worldwide,If you choose express shipping,you need pay shipping coat , and please remember to leave your contact number, this is required for express shipping.
3,Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won\'t leave information about us if you\'d like to.
4,How can track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
5,What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
6,Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
1. All products have been checked and packaged in good condition before dispatch.
2. In case the item is defective, please inform us within 15 days of receipt. And if you are not satisfied with our product and service. Please contact us first before giving a non positive feedback or dispute.
3, If you are not 100% satisfied with the quality of your purchase from YI online , you can return your items within 30 days from the delivered date.
(1). Items received within 10 days from the delivered date.
(2). Items received unused, undamaged and in original package.
(3). Return shipping fee is paid by buyer
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars, and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars, we will give you $1 DISCOUNT for your next order.
2. If you share our product link on your SNS or Facebook, we will give you a gift or $ 1 DISCOUNTfor your next order.
3. If you don\'t satisfied our porducts, pls contact us before you leave neutral (3 stars) or negative (1-2 stars) feedback. We guarantee we will 100% slove any problem for you.
4. Please email to us befor leaving the negative feedback or opening any dispute on the site.
Communication is the best way to solve the problems.